With 13 years of BPO experience, I managed accounts for HP and Compaq products and became an HP Certified Technical Mentor. In this role, I oversaw quality and technical escalations to ensure customer satisfaction, addressed customer issues, resolved technical concerns, and contributed to sales initiatives. My expertise in customer service protocols, computer proficiency, and organizational skills equip me for tasks involving documentation, data collection, transcriptions, and web research.
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
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