Dianna

Virtual Assistant | Cold Caller| Appointment Setter | CS Rep

85 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

May 25th, 2024 (23 days ago)

Member Since

February 23rd, 2020

Profile Description

With a decade of dedicated experience in the BPO industry, I have honed my skills to become a top-performing agent known for exceptional customer service, efficiency, and problem-solving abilities. My journey has been characterized by a commitment to excellence, continuous learning, and leadership, both in professional settings and during my academic years.

Top Skills

Customer Support » Email Support

Experience: 2 - 5 years

Send Emails to HCP ( Health Care Professionals) to setup appointment, encourage to participate to cancer surveys, and address concerns

Customer Support » Phone Support » English Speaking

Experience: 5 - 10 years

Worked as a customer support representative for Telco and cable companies like Comcast and Metro by tmobile

Other Skills

Customer Support » Technical Support

Experience: 5 - 10 years

worked as a technical support for phone service like T mobile

Office and Administration » Travel Planning

Experience: Less than 6 months

Graduated as a Tourism Management student

Customer Support » Customer Service » Payment Processing

Experience: 5 - 10 years

process payment for cable, phone and internet service for Xfinity

Marketing » Telemarketing » Inbound Sales

Experience: 2 - 5 years

sell services for current customers for xfinity

E-Commerce » Logistics Management

Experience: Less than 6 months

process equipments being ship to customers for their cable internet and phone service.

Basic Information

Age
29
Gender
Female
Website
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Address
Binalbagan, Negros Occidental
Tests Taken
IQ
Score:  129
DISC
Dominance: 34
Influence: 27
Steadiness: 29
Compliance: 10
English
C2(Advanced/Mastery)
Uploaded ID
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