Marrice
Customer Service Expert |Quality Analyst| Researcher
Overview
Looking for part-time work (5 hours/day)
at $4.00/hour ($440.00/month)
Associates degree
Last Active
April 28th, 2024 (16 days ago)
Member Since
February 21st, 2020
Profile Description
I can help you make calls whether outbound or inbound, do quality audits and enter data and research for you.
Top Skills
E-Commerce » Inventory Management » Quality Control
Experience: 1 - 2 years
I am currently working as a Quality Assurance analyst at a BPO Company for almost 2 years, who specializes in Hotel Reservations, handling member services inquiries and assisting members and guest with variety of concerns (Compliments, comments, complaints etc.) I ensure call quality is met and behaviors are displayed in each and every interaction to maintain good customer experience for all guests.
Customer Support » Phone Support
Experience: 5 - 10 years
Customer Support » Phone Support » English Speaking
Experience: 5 - 10 years
Other Skills
Office and Administration » Transcription
Experience: 1 - 2 years
I listen to a minimum of 60 calls per day and transcribe them each in an excel form to be forwarded to clients
Office and Administration » Microsoft Word
Experience: 2 - 5 years
Office and Administration » Email Management
Experience: 2 - 5 years
Office and Administration » Personal Assistant
Experience: 6 months - 1 year
As a person who worked in a BPO industry I was asked to become my manager's assistant lead and does admin tasks for the team (Email, Microsoft, zoom meetings etc.) while my manager is not around.
Office and Administration » Microsoft Excel
Experience: Less than 6 months
Office and Administration » Data Entry
Experience: 1 - 2 years
As a Quality Analyst we are asked to input certain information from one file to another as needed which gave me enough experience in this kind of skill
Basic Information
- Age
- 26
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Las Pinas, Metro manila
- Uploaded ID
- Sign Up with Pro Account to View
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
SEE MORE REAL RESULTS
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.
Iryn Wee: A Spanish-Speaking OFS’s Journey to Success
Meet Iryn Wee, a 40-year-old Filipino specialist from Cavite, Philippines. She works as a bilingual virtual assistant, catering to a real estate and construction company based in Houston.
READ STORYEMPLOYERS
workers
talented va's
other
contact us
connect with us
