Geraldine

Customer Service Associate / SMM / Lead Generation

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Overview

Looking for part-time work (4 hours/day)

at $8.00/hour ($704.00/month)

Some College 

Last Active

November 14th, 2023 (181 days ago)

Member Since

February 19th, 2020

Profile Description

I have a vast experience in the BPO industry. I was able to support different customers from all walks of life. I love helping out people. I was also promoted as a Quality Assurance Analyst and was able to send reports to our clients in a timely manner. I monitored calls, verified sales and did performance audit on Account Managers globally. I know how to use basic office tools, like Word and Excel. I was able to expand my knowledge in Social Media Management. Providing excellent customer service skills is my expertise.

Top Skills

Customer Support

Customer Support » Sales Support

Office and Administration » Data Entry

Other Skills

Customer Support » Forum/Community Moderation

Office and Administration » Microsoft Excel

Office and Administration » Email Management

Office and Administration » Personal Assistant

Marketing » Telemarketing

Marketing » Content Creation » Proofreading

E-Commerce » Inventory Management » Quality Control

Real Estate » Appointment Setting

Customer Support » Email Support

Customer Support » Phone Support

Customer Support » Social Media Moderation

Marketing » Social Media Management » Social Media Marketing

Basic Information

Age
45
Gender
Female
Website
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Address
Tests Taken
IQ
Score:  125
English
B2(Upper Intermediate)
Uploaded ID
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