Ralph

Knowledge Management Lead

85 ID PROOF
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Overview

Looking for part-time work (4 hours/day)

at $5.00/hour ($440.00/month)

Bachelors degree

Last Active

May 1st, 2024 (5 days ago)

Member Since

February 19th, 2020

Profile Description

Leadership Skills:
• Develop and lead team of Specialists
• Lead by example and coach on key behaviors to drive results
• Responsible for performance management
• Select and retain talent
• Identify ways to support inclusion and diversity
Customer Focus:
• Resolve employee and escalated customer problems and inquiries
• Operates with urgency and meet deadlines
Communication Skills:
• Communicate both verbally and written
• Ability to influence internal and external business partners
• Relationship management
Problem Solving Skills:
• Ability to delegate tasks
• Conflict resolution skills
• Prioritize diverse workloads
Analytical Skills
• Participates in execution of strategy
• Specialized functional or technical knowledge that allows for independent thought and action on important department activities
• Required to abide by all applicable regulatory and department practices and procedures
• Drive risk and control initiatives
Computer Skills:
• Experience with multiple browsers, multiple tabs, window navigation and instant messenger tools
• Fluency in Windows Operating Systems and Microsoft Office tools

Top Skills

Customer Support

Customer Support » Technical Support

Customer Support » Phone Support

Other Skills

E-Commerce » Inventory Management » Quality Control

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Office and Administration » Personal Assistant

Human Resources

Real Estate » Appointment Setting

Customer Support » Email Support

Customer Support » Social Media Moderation

Customer Support » Sales Support

Office and Administration » Transcription

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Basic Information

Age
34
Gender
Male
Website
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Address
Cebu City, Cebu
Tests Taken
IQ
Score:  132
DISC
Dominance: 20%
Influence: 19%
Steadiness: 32%
Compliance: 29%
English
C2(Advanced/Mastery)
Uploaded ID
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