9084c f821dbdd0

Customer Service/Virtual Assistant/Email & Chat Support

EXPECTED SALARY
Php 25,000.00/month ( $501 USD )
30 hrs/wk ( $3.80 USD/hr )
EDUCATION
University Education
EXPERIENCE
more than 9 years of experience in Customer Service and 3 years of experience in Digital Marketing
BASIC INFORMATION
Age:
30
Gender:
Female
Tests Taken:
IQ
Score:  125

DISC
Compliance:35
Dominance:30
Influence:19
Steadiness:16

English
 C2(Advanced/Mastery)
Last Active:
2020-03-02
Member Since:
2020-02-13
SKILL SUMMARY

*Proficient with the following tools:

MICROSOFT OFFICE (WORD, EXCEL, POWERPOINT, OUTLOOK)
ADOBE PHOTOSHOP
SLACK
EBAY
AMAZON SELLER CENTRAL
OAXRAY
GOOGLE DRIVE
PPC/Google Adwords
CANVA 
TRELLO


*Excellent communication and writing skills
*Strong analytical and researching skills.
*Ability to work independently and under pressure.
*Ability to work well in a team environment and able to express accuracy, attention to detail.
*Responsible for other duties as assigned.

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Email Management
  • Excel
  • Personal Assistant
  • Research
  • Translation
  • Writing
  • Facebook Marketing
  • Google AdWords
  • Customer Support
  • Email Support
  • Phone Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

I've been working in the customer service industry for over 9 years dealing with our American, British and Australian clients. I'm familiar with their culture and adept with their accents. So I can say that I'm fluent in English when it comes to speaking, listening, reading and writing.

SKILL RATING
  • Speaking
  • Translation
  • Writing

Writing
SKILL RATING
  • Blogging

Marketing & Sales
SKILL RATING
  • Facebook Marketing
  • SEO
  • Social Media Marketing

Advertising
EXPERIENCE

I have more than 3 years of experience as customer service representative/Digital marketing specialist in Yellow Pages/Hibu. Apart from Web page design/editing, part of my role are Yellow Page/Yell.com product listing, PPC/Google adwords support and Social Media (Facebook & Instagram) marketing support. I also have a year experience with eBay and undergone an adequate Ecommerce training from 20four7VA (virtual staffing company for VAs) where I learned to do product sourcing, product listing and learned about OAXRAY, KEEPA, RetailMeNot and eBay/Amazon Seller Central

SKILL RATING
  • Amazon Product Ads
  • Facebook Ads
  • Google AdWords
  • Other Ad Platforms

Webmaster
SKILL RATING
  • Ecommerce / Shopping Carts

Graphics & Multimedia
EXPERIENCE

I worked with Yellow Pages/Hibu as a customer service rep/Digital marketing specialist for more than 3 years. One of my roles is Web page design specially on logos/images and content editing.

SKILL RATING
  • Photoshop
  • Web page Design

Customer Service & Admin Support
EXPERIENCE

I have over 9 years experience with customer service, handled different types of customers through inbound/outbound phone calls, email and chat. I've worked with several companies such as Uber, TATA Consultancy Services, Yellow Pages/Hibu, Sutherland, Serco and Teletech.

SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support

Onlinejobs "ID Proof" Indicator Indicates if "they are who they say they are".

DOES NOT Indicates skill level.

ID Proof scores are 0 - 100 with 100 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake indentity.

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