Jerico

Chat and Email Support | Customer Service Representative

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Overview

Looking for full-time work (8 hours/day)

at $3.50/hour ($616.00/month)

Associates degree

Last Active

October 1st, 2024 (2 days ago)

Member Since

February 13th, 2020

Profile Description

Highly motivated & detail-oriented professional with experience in customer service, data entry, quality assurance, & e-commerce support (Shopify). Proven track record of efficiently managing tasks, ensuring high-quality standards, and providing exceptional customer service software tools (Groove HQ, Gorgias, Shopify)

Skills: Communication & problem-solving: I excel at resolving customer inquiries and ensuring a smooth experience.
Data accuracy & speed: I can handle large volumes of data with precision and efficiency.
Quality assurance: My keen eye for detail guarantees accurate and complete information.
Ready to streamline your operations and boost customer satisfaction? Let's talk!

Top Skills

Customer Support

Experience: 1 - 2 years

Assist the customers who ask for the product they need and also provide troubleshooting assistance for the product they've ordered.

Customer Support » Ecommerce » Shopify

Experience: 1 - 2 years

Specialized in handling Shopify returns, refunds and cancelation.

Office and Administration » Data Entry

Experience: 2 - 5 years

Inputting the customer's addresses into a virtual app for sorting orders. (Citrix)

Other Skills

Office and Administration » Quality Assurance

Experience: Less than 6 months

Basic Information

Age
31
Gender
Male
Website
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Address
Quezon City, Metro Manila
Tests Taken
IQ
Score:  118
DISC
Dominance: 41
Influence: 10
Steadiness: 35
Compliance: 14
English
C2(Advanced/Mastery)
Uploaded ID
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