Customer Service Associate/ Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

January 14th, 2024 (113 days ago)

Member Since

February 12th, 2020

Profile Description

- Strong customer service skills with experience in assisting clients in placing orders, tracking deliveries, and providing resolutions for various concerns.- Proficient in technical support, handling complex cases, resolving tickets, and delegating tasks to the right department.- Skilled in answering inbound calls, chats, and emails to assist customers and company's drivers to ensure successful deliveries.- Experienced in team leadership, ensuring good performance, and developing new leaders.- Proven ability as a campaign manager, responsible for operational success, achieving or exceeding KPIs, providing reports and updates to clients about campaign performance.