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Customer Service Associate/ Virtual Assistant

83 ID PROOF
Timeproof:
EXPECTED SALARY
Php 30,000.00/month ( $605 USD )
40 hrs/wk ( $3.44 USD/hr )
EDUCATION
Bachelors degree
EXPERIENCE
2 years in Customer Support
BASIC INFORMATION
Age:
24
Gender:
Male
Tests Taken:
IQ
Score:  120
English
 C2(Advanced/Mastery)
Last Active:
2020-05-30
Member Since:
2020-02-12
SKILL SUMMARY

I am a person who is very passionate about what I do, resolving issues and assisting customers is what I'm good at since I always make sure to give my best to rectify every concern. My work in the Business Process Outsourcing Industry for more than 2 years has helped me acquire the skills to make every customer satisfied with our client's services as well as our interaction with each other.
I worked as a Technical/Customer Support with 2 years of experience in the BPO Industry. I have a degree in Information Technology and worked as a trainee at a Government Company in the Philippines in which I acquired an in-depth understanding and skill about troubleshooting.
I have also worked for some of the Well-known BPO client's in America that are mainly in the field of Telecommunication, Shopping Platform, and Food Delivery Services. We assist customers through email, chat, inbound and outbound calls and make sure that their concerns are being taken cared of in no time. My experiences with the companies I have worked for helped me acquire the skills to multi-task and do my work efficiently and timely.
Throughout the years, I have worked hard to expand my knowledge to make sure that I'll be efficient in every work that I do. I am a man of hard work and I always put some time to learn new things as it always excite me to venture into the unknown.

WORKER SKILLS
TOP SKILLS
  • Data Entry
  • Email Management
  • Excel
  • Research
  • Transcription
  • Speaking
  • Translation
  • Writing
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

Office & Admin (Virtual Assistant)
EXPERIENCE

I have the skills to be one of the best in this field.

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

I have worked as a customer and technical support for more than 2 years, in which English is the primary language we are using.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Ebook Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Web Content Writing

Customer Service & Admin Support
EXPERIENCE

I have worked as a Customer Support and Technical Support for more than 2 years in one of the largest BPO companies here in the Philippines.

SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

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