f08bd208c40d19 d

Customer Service Representative

75 ID PROOF
Timeproof:
EXPECTED SALARY
Php 25,000.00/month ( $503 USD )
30 hrs/wk ( $3.81 USD/hr )
EDUCATION
Bachelors degree
EXPERIENCE
3 years experience as a Case Manager of Airbnb with pure customer service
BASIC INFORMATION
Age:
28
Gender:
Female
Tests Taken:
IQ
Score:  10

DISC
Compliance:10
Dominance:32
Influence:30
Steadiness:28

Last Active:
2020-02-18
Member Since:
2020-02-11
SKILL SUMMARY

I was part of the escalations team supporting the Airbnb platform. As a former case manager, I handled the most complicated issues ever dealt kjrt. Cn the line of my job, my decision will always be the last to implement for a better resolution to either guests or the host. I am 100% well-equipped and fully experience to handle every concern of the users. My top priority is to make sure to provide satisfaction to every member of the Airbnb community.
I communicated with a user through call, message or an email whichever they are available all of the same time. Admin tasks are one of my favorite parts wherein I need to send a report for every rare issue we receive to make sure we can handle it better next time.
Analyzing each and every concern to make sure this will be addressed properly and in a timely manner.

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Appointment Setter
  • Email Management

Office & Admin (Virtual Assistant)
EXPERIENCE

This will be my first time for a home-based job as a virtual assistant. But I have been with the BPO industry for 7 years and handling pure customer service. I do have experience as a secretary way back in an events company for 2 years in which I handle schedules, appointments, and all marketing stuff supporting all sponsors. I also have experience in an in-house staffing firm wherein I look for eligible candidates fit for the job our company needed. I am well-equipped and fully experienced in terms of communicating and interacting with clients even with customers.

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

Onlinejobs "ID Proof" Indicator Indicates if "they are who they say they are".

DOES NOT Indicates skill level.

ID Proof scores are 0 - 100 with 100 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake indentity.

Read More »