Jermaine

Virtual Assistant | Customer Service Manager

60 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $11.10/hour ($2,150.40/month)

Bachelors degree

Last Active

July 23rd, 2026 (today)

Member Since

February 7th, 2020

Profile Description

Over 10 years of professional experience managing remote and BPO teams, with extensive customer support experience across phone, email, and chat channels. A quick learner with a strong background in continuous improvement and process optimization. Highly adaptable and resilient, always open to new solutions and opportunities, and eager to develop new skills and expand knowledge.

Top Skills

Office and Administration » Data Entry

Office and Administration » Email Management

Office and Administration » Personal Assistant

Other Skills

Customer Support

Customer Support » Phone Support

Office and Administration » Transcription

Office and Administration » Travel Planning

E-Commerce » Inventory Management » Quality Control

Human Resources

Real Estate » Appointment Setting

Customer Support » Technical Support

Customer Support » Social Media Moderation

Customer Support » Forum Community Moderation

Customer Support » Content Management

Office and Administration » Microsoft Excel

Basic Information

Age
34
Gender
Male
Website
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Address
Tests Taken
IQ
Score:  110
DISC
Dominance: 40%
Influence: 28%
Steadiness: 21*
Compliance: 10%
English
B2(Upper Intermediate)
Government ID
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