E-Commerce ROCKSTAR Support |Subject Matter Expert 

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

April 24th, 2024 (4 days ago)

Member Since

February 4th, 2020

Profile Description

Virtual Assistance better than ALEXA & SIRI
I may not be Gal Gadot but I can be your WONDER WOMAN. Let's make it happen!

Check out the list of my areas of expertise below:
• SUBJECT MATTER EXPERT | TEAM LEADER
• Rockstar Email Support
• Handling Klarna Disputes
• Handling Ticket Escalations from Level 1 Agents
• Amazon/Shopify Order Fulfillment 
• eBay Store Management | Order Fulfillment | Customer Support 
• Address and resolve arising issues with Suppliers
• Processing Refunds & Replacement | Manual Order via Shopify
• Resolving Lost/Delayed Packages

Proficient and experienced in utilizing the following CRMs/Tools.
• Zendesk | Freshdesk | Georgias
• Upgrade to see actual info | Click-up | Asana | Trello
• Slack | WhatsApp 

I love getting things done. Give me a map and I’ll get you there. Give me a list and I’ll tick all the boxes. I also have the ability to multi-task and maintain a high level of quality and accuracy in a variety of duties. 

I'm a quick learner and I can adapt to learn any tools necessary for the task. superb accuracy, efficiency, and reliability are the traits that make me stand out among other freelancers, great value for a price! 

Highly skilled at creating effective organizational and filing systems, strong negotiation skills, and meticulous attention to detail. I am well-organized and reliable and I can learn with just minimal supervision.

My working Philosophies are:
1. The client must be happy, nothing less is acceptable
2. Meet all deadlines (as early as possible)