Maintained excellent customer service satisfaction, achieved aggressive sales goals and key metrics.
Develop and implement team sales goals, contests, campaigns and provide in depth one on one training to new hires. Up sell products like credit cards, lines of credit, online banking etc. Adhere to sales goals and numbers daily.
Assist Wells Fargo business clients with account information, mortgage loan payments and meet sales goals by up-selling.
Offer products that may benefit the customer and deepen the relationship with the bank, meet and exceed aggressive sales goals. Work in inbound call center, processing large volume of calls while maintaining high quality standards and meeting sales goals.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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