Amazon Product Researcher / Account Manager / Amazon Wholesale Researcher

Actively handle FBA and FBM reimbursements, including lost and damaged inventory claims, FBA shipment discrepancies, and reimbursement case tracking. I also manage account health, respond to A-to-Z Guarantee claims, and handle FBM safety claims to protect seller performance metrics.

3 years of experience managing Amazon FBA accounts, specializing in Online Arbitrage and Wholesale operations. My expertise includes product sourcing, supplier coordination, profitability analysis, inventory management, shipment creation, and account health monitoring.

3 years of experience using Keepa to track Amazon product price history, sales rank, and trends. I utilize Keepa data to analyze profitability, identify sourcing opportunities, and make informed decisions for FBA and Wholesale operations.

4 Years of experience in manual bookkeeping, performing accurate data entry of sales and purchase tickets. I track daily transactions, maintain organized records, and ensure financial data is properly recorded for easy reconciliation and reporting.

I have experience in customer support, primarily handling inquiries and messages using AI-assisted responses. I provide timely and accurate communication while maintaining professionalism. I would rate my customer support skills at 4/5, as I rely on AI tools to enhance response efficiency.