Charmine

Content Writer/Social Media Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $4.60/hour ($809.60/month)

Bachelors degree

Last Active

September 5th, 2024 (12 days ago)

Member Since

January 30th, 2020

Profile Description

Have you been looking for a talented personal virtual assistant? 

You've come to the right place :)

Hi, I am an experienced virtual assistant with extensive experience in handling administrative works, customer service, content creation and social media management from a remote location. I have been working professionally both in corporate and as a freelancer for over 6 years now and have developed the skills necessary to deliver high-quality work, effectively able to meet set deadlines and process information through well-honed research skills. Well-versed in providing quality administrative and customer service support through effectively handling remote office procedures and calls.

My objective as a freelancer is to provide quality and reliable service contributing to the success of individuals or professionals seeking Virtual Assistance, Admin Support, Data Entry, Calendar Management, Email Handling, Content creation, Social media specialist and other general admin tasks. 

My capabilities are endless since I strive to continue learning and go beyond my comfort zone. My positivity, drive, and eagerness to explore make me the best at what I do, as most of my clients say.

Here are the following services I can offer to you and your business:

Administrative Support
- Email management using Microsoft Outlook
- Calendar and Schedule Management using Google Calendar
- File and document organization on Google drive
- Research, Data Collection, and Data Entry
- Advance Knowledge in MS Office (Word, Excel, PowerPoint, Outlook)
- Advance Knowledge in Google Suites: (Google Drive, Docs, Sheets, Forms, Mail, Calendar, Slides)
- Advance Knowledge in Task Management Tool like Trello and Notion

Content Creation and Social Media Management
- Create and schedule posts using FB planner in Meta Business Suite
- Create, curate, and manage multiple social media platforms
- Social media community engagement
- Creating social media graphics, brochures, flyers, and banners using Canva and Procreate
- Basic video editing using Canva and Capcut
- Analyze content performance, Track metrics & Analytics through Meta Business Suite
- Write compelling blog posts using ChatGPT and Grammarly
- Create simple digital illustrations using Procreate, Illustrator and Photoshop

Customer Support Services
- Answer emails, live chats and phone calls using Zendesk, Salesforce
- Solve problems like a pro
- Prevent and avoid chargebacks- Build customer loyalty
- Track and follow-up on tickets
- Ensure 24/7 customer support

I am a highly skilled, enthusiastic and self-motivated individual. I believe in hard work and honesty. It's always my goal in making a long term professional relationship with my clients to ensure that every project becomes successful.

Hire me and let's rocket straight to success together!

Top Skills

Marketing » Content Creation » Social Media Content Creation

Experience: 6 months - 1 year

Customer Support » Phone Support

Experience: 1 - 2 years

I have worked in an agency as customer support that handles mainly Outbound calls and flexes to chat and email when there is less call.

Office and Administration » Administrative Support

Experience: Less than 6 months

Other Skills

Design » Graphic Design » Canva

Experience: Less than 6 months

Video Editing » CapCut

Experience: Less than 6 months

Office and Administration » AI Tools » ChatGPT

Experience: Less than 6 months

Design » Graphic Design » Procreate

Experience: 1 - 2 years

Marketing » Content Creation » Creative Writing

Experience: 1 - 2 years

Project Management » Trello

Experience: 6 months - 1 year

Office and Administration » Google Docs

Experience: 1 - 2 years

Office and Administration » Email Management

Experience: 6 months - 1 year

Office and Administration » Research

Experience: 6 months - 1 year

Marketing » Social Media Management » Meta Business Suite

Experience: 1 - 2 years

Basic Information

Age
29
Gender
Female
Website
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Address
Pasay City, NCR
Tests Taken
IQ
Score:  105
DISC
Dominance: 39
Influence: 28
Steadiness: 16
Compliance: 18
English
C2(Advanced/Mastery)
Uploaded ID
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