-15 years customer service with the call center business with almost 5 years as a supervisor / Team Lead and 5 years home base customer service team leader overseeing 21 agents.
-Online ESL teacher, tutoring Koreans.
-sales, networking, direct sales
-public speaker, host
- article writer
-On site coordinator of any function
I have 5 years of VA experience assisting by clients on research, customer callouts and callbackx, taking in escalated calls, creating incentives plans, checking daily clients tools, phone lines and website are all functional.
Speaking english is my forte and can get away as a native speaker. I am exposed to English composition when communicating to our clients in the US for alsmost 5 years.
6 month Marketing experience and public speaking .
i have 5 years supervisory level experience