Customer Support , Service/ Lead Gen./Call Center Rep./ VA

Overview

Looking for full-time work (8 hours/day)

at $16.00/hour ($2,816.00/month)

Bachelors degree

Last Active

April 24th, 2024 (12 days ago)

Member Since

January 28th, 2020

Profile Description

A top-rated plus in Upwork, 10 years+ of experience in inbound/outbound calls in the U.S. as Lead generation specialist/ Sales Development Rep. / Inside Sales Agent, Customer support , Quality Assurance Specialist and as an appointment setter from a different variety of companies B2B, B2C campaigns. I am a resilient person. I know how to bounce back from adversity. I am not afraid to face and handle objections from prospects.
Responsibilities:
-Appointment Setting
-Customer Support/Service
-Lead Generation Specialist
-Call Center Representative
-Prospecting
-Quality Assurance Specialist
-Virtual Assistant
-Inside Sales Agent
-Sales Representative
Skills:
-Proven experience as a Virtual Assistant or relevant role
-Familiarities with current CRMs like Go High Level, ZOHO, CHASE, VICI DIAL, RING CENTRAL, SALESFORCE
-Experience with word-processing software and spreadsheets (e.g. MS Office)
-Knowledge of online calendars and scheduling (e.g. Google Calendar)
-Excellent phone, email, and instant messaging communication skills
-Excellent time management skills
-Solid organizational skills
-Strong communication skills
-Respond to emails and phone calls
-Manage a contact list
-Organize customer spreadsheets and keep online records
-Organize managers’ calendars
-Perform market research
-Create marketing campaigns, as assigned
-Address employee’s administrative queries
-Provide customer service as the first point of contact