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Virtual Assistant, Customer Service and Technical Support 

80 ID PROOF
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EXPECTED SALARY
Php 65,000.00/month
( $1,128 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
40 hrs/wk
( $6.52 USD/hr )
EXPERIENCE OVERVIEW
2 years in IT Service Management, 3 years in Technical Support / Customer Service and 2 years in Graphic Design
BASIC INFORMATION
Age:
30
Gender:
Male
Location:
Iligan City, Lanao del Norte
Tests Taken:
IQ
Score:  125

DISC
Dominance:15
Influence:7
Steadiness:35
Compliance:44

English
 C2(Advanced/Mastery)
Last Active:
September 23rd, 2022 (8 days ago)
Member Since:
January 28th, 2020
SKILL SUMMARY

- Excellent oral communications skills in English, with 3 years of work experience in a Contact Center setting as a Customer Support & Technical Support Representative.

-Excellent technical writing skills in English, with 2 years of work experience in IT Service Management as an ITIL Problem Management Analyst in a Telco Industry.

- Proficient in Microsoft Office applications and capable of automating manual tasks in Excel, Word and Outlook through Macro/ VBA.

- Previous work experience in US Taxation and Accounting as a Payroll Support for Intuit Quickbooks for 3 years.

WORKER SKILLS
TOP SKILLS
  • Data Entry
  • Email Management
  • Excel
  • Research
  • Graphics Editing
  • Logo Design
  • Photoshop
  • Customer Support
  • Email Support
  • Tech Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Data Entry
  • Email Management
  • Excel
  • Quality Assurance
  • Research

Graphics & Multimedia
SKILL RATING
  • Graphics Editing
  • Illustrator
  • Logo Design
  • Photoshop
  • Print Design
  • Shirt Design
  • Video Editing

Customer Service & Admin Support
SKILL RATING
  • Customer Support
  • Email Support
  • Tech Support

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