I worked in a BPO industry for a total of 9 years long as a Customer Service Support and Escalation Desk/SME for an Ecommerce campaign. I do various task such as taking phone calls,
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.