A dynamic and dedicated Amazon Virtual Assistant Manager that manage multiple projects, and troubleshoot various problems across business niches and departments with winning
I worked for 2 years as an Amazon Virtual Assistant - FBA
with job responsibilities:
Storefront Management
Create and/or Update Product Listing, Copywriting of new and existing product listing,
Order Management
Process Refunds, Process Product Replacements, KPI Performance Monitoring, Resolve Account Issues and Getting Help from Seller Central Support
Production Coordination
Generate PO, Requisition of PI, Procurement of sample and/or bulk orders, Provision of FNSKU labels, Provision of Shipping Carton Labels, Arrange Inspection
Marketing
Listing Set-up Optimization : Generating Keywords and Building Listing, Optimizing Product Ranking, Create A+ Content or Enhanced Brand Content (EBC), Coordinate with designers on the product images and lay-outs
Customer Service
Answering Customer Questions/Complaints on Buyer Messages, Provide Resolution on Customer Complaints on defective items, Answering Negative Feedback, Monitor NCX Rating and Strategize for Improvement
Product Sourcing
Identifying product details to source.
Sourcing of product suppliers in Alibaba, Global Source and 1688.
Creating spreadsheet containing quotations and other relevant details from different suppliers so we can compare and chose the best deal.
Procure sample orders from selected suppliers to test the quality of the products.
Software Programs Used
Amazon Seller Central, Shopify, Jungle Scout, Helium 10, Asana, Hello Profit, Slack, Hubstaff, Google Chats, Titan
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.