Louina

AMAZON VIRTUAL ASSISTANT

85 ID PROOF
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Overview

Looking for part-time work (5 hours/day)

at $6.00/hour ($660.00/month)

Associates degree

Last Active

April 18th, 2024 (13 days ago)

Member Since

January 24th, 2020

Profile Description

A dynamic and dedicated Amazon Virtual Assistant Manager that manage multiple projects, and troubleshoot various problems across business niches and departments with winning Upgrade to see actual infocisive ability to make balanced decisions, tempered with commitment, integrity, teamwork and excellence practical down to earth perspective. Passionately creative in developing cutting edge operational strategies, optimizing business processes, and crafting business development opportunities.

I worked for 2 years as an Amazon Virtual Assistant - FBA 
with job responsibilities:

Storefront Management
Create and/or Update Product Listing, Copywriting of new and existing product listing, 

Order Management 
Process Refunds, Process Product Replacements, KPI Performance Monitoring, Resolve Account Issues and Getting Help from Seller Central Support

Production Coordination
Generate PO, Requisition of PI, Procurement of sample and/or bulk orders, Provision of FNSKU labels, Provision of Shipping Carton Labels, Arrange Inspection

Marketing
Listing Set-up Optimization : Generating Keywords and Building Listing, Optimizing Product Ranking, Create A+ Content or Enhanced Brand Content (EBC), Coordinate with designers on the product images and lay-outs

Customer Service
Answering Customer Questions/Complaints on Buyer Messages, Provide Resolution on Customer Complaints on defective items, Answering Negative Feedback, Monitor NCX Rating and Strategize for Improvement

Product Sourcing 
Identifying product details to source. 
Sourcing of product suppliers in Alibaba, Global Source and 1688.
Creating spreadsheet containing  quotations and other relevant details from different suppliers so we can compare and chose the best deal. 
Procure sample orders from selected suppliers to test the quality of the products.

Software Programs Used
Amazon Seller Central, Shopify, Jungle Scout, Helium 10, Asana, Hello Profit, Slack, Hubstaff, Google Chats, Titan

Top Skills

Office and Administration » Data Entry

Office and Administration » Email Management

Other Skills

Office and Administration » Translation

Customer Support » Phone Support » English Speaking

E-Commerce » Inventory Management » Quality Control

Human Resources

Real Estate » Appointment Setting

Office and Administration » Transcription

Office and Administration » Microsoft Excel

Office and Administration » Travel Planning

Office and Administration » Personal Assistant

Basic Information

Age
37
Gender
Female
Website
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Address
Cordova, Cebu
Tests Taken
DISC
Dominance: 6
Influence: 7
Steadiness: 47
Compliance: 41
English
C2(Advanced/Mastery)
Uploaded ID
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