Key Skills:
Customer Service: Strong background in providing prompt and courteous service, handling inquiries, processing orders, managing support tickets, and resolving disputes in a professional m
E-Commerce Support: Proficient in overseeing essential e-commerce tasks, including product listing, updating inventories, processing returns, and ensuring a smooth, enjoyable shopping experience for customers.
CRM Management: Experienced in using CRM software to track sales pipelines, manage customer interactions, and maintain organized, up-to-date records of leads and follow-ups. With a proactive approach and keen attention to detail, I aim to help businesses grow by optimizing every customer interaction and ensuring smooth operations across sales and e-commerce platforms.
Technical Tools: Freshdesk,CRM system, GHL, E-commerce platforms (Shopify) Customer Support platforms (Freshdesk, HelpScout)
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: 1 - 2 years
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