Customer Service| Shopify VA| Social Media Manager

Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelors degree

Last Active

April 27th, 2024 (yesterday)

Member Since

January 22nd, 2020

Profile Description

Greetings! I'm Upgrade to see actual info, a customer service and your go-to Shopify Virtual Assistant with expertise in Freshdesk and Canva. With a passion for e-commerce.

Customer Service:
Provided exceptional customer service support via phone, email, and live chat chUpgrade to see actual infols, addressing inquiries, resolving issues, and delivering personalized solutions to meet customer needs. Maintained a high level of accuracy and attention to detail in documenting customer interactions and updating customer records in the CRM system.

Shopify Virtual Assistant Expertise:
As a Shopify specialist, I excel in order processing, and ensuring a seamless customer experience. I successfully managed and resolved a high volume of customer inquiries, demonstrating my commitment to ensuring a positive and seamless shopping experience. My proficiency in utilizing tools like Freshdesk has equipped me with the ability to handle customer concerns with professionalism and efficiency.

Freshdesk Expert:
Efficient customer support is the backbone of any successful business. I am well-versed in utilizing Freshdesk to provide timely and effective customer service. From ticket management to resolving queries, I ensure your customers receive top-notch support, fostering satisfaction and loyalty. 

Canva Expert:
In the visual realm, I shine as a Canva expert. From creating eye-catching social media graphics to designing stunning marketing materials, I bring creativity and precision to every project. Elevate your brand with compelling visuals that leave a lasting
impression on your audience.

My Skill Set Includes:

Customer Service via phone
Order Processing and Fulfillment
Customer Support via Freshdesk
Canva Graphic Design
Social Media Marketing
Time Management and Organizational Skills

Why Choose Me:
Timely and effective customer support

Let's collaborate to take your online business to new heights! Feel free to reach out, and let's discuss how I can contribute to your success.