Gloryshel

Walmart and Amazon Account Manager , Account Health Support

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Overview

Looking for full-time work (8 hours/day)

at $4.40/hour ($774.40/month)

Bachelors degree

Last Active

October 4th, 2024 (today)

Member Since

January 21st, 2020

Profile Description

Hello! I’m Glory and I have been working on Amazon and Walmart platform for three years managing FBA, FBM, WFS and 2-Step Dropshipping Accounts. My expertise lies in ensuring smooth, efficient, and effective management of accounts and operations, which translates into increased performance and customer satisfaction.
Here is what I can offer.
???? Day-to-Day Account Management
Effectively managing an Amazon or Walmart account demands a deep understanding of the platform’s algorithms, policies, and consumer behavior. My expertise includes inventory management, shipment creation, handling customer feedback, and coordination with teams to ensure seamless execution.
?????Account Health Maintenance
I specialize in Account Health Maintenance by keeping a close eye on key performance metrics to ensure everything runs smoothly. I quickly address any issues that come up, like policy problems or customer complaints. Additionally, I implement strategies to improve account performance, such as optimizing listings and managing inventory, to keep your account in top shape.
???? Product Research
I focus on finding products that are in high demand but have little competition for Online Arbitrage or Wholesale on Amazon and Walmart. By analyzing the market, spotting trends, and checking out competitors, I make sure the products I suggest can boost your sales and fit your business goals.
???? Supplier and Warehouse Management
I’m skilled at building good relationships with suppliers and making sure deliveries are on time. I manage inventory to keep stock levels right and avoid shortages. I also improve warehouse processes to ensure everything runs smoothly and shipments are accurate.
???? Customer Service Assistance
I provide Customer Service Assistance by offering friendly and clear communication to help resolve any issues. I focus on making customers feel heard and valued while addressing their concerns quickly. I also use their feedback to improve service and ensure a great experience.
Tools I have experienced with:
???? Keepa
????Seller Amp SAS
????DataSpark
????BuyBot Pro
????Seller Assistant App
????AsinZen
????Scan Unlimited
Work with me! Let's chat about how my expertise can drive your brand’s success. I’m eager to help you reach new heights!
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Top Skills

E-Commerce » Amazon » FBA

Experience: 2 - 5 years

With three years of dedicated experience as an Amazon Product Researcher specializing in Online Arbitrage and Wholesale, I excel in identifying and capitalizing on profitable product opportunities for resale on the Amazon platform. My expertise lies in conducting thorough market research, analyzing competition, and establishing strategic partnerships with wholesale suppliers. I am proficient in leveraging data-driven insights and utilizing advanced tools like Helium 10 and Keepa to track product trends, prices, and demand fluctuations. Additionally, I conduct rigorous due diligence on potential suppliers to ensure quality and reliability. My achievements include identifying high-demand product categories, analyzing competitor strategies, and implementing pricing optimization techniques for maximum profitability. I maintain a proactive approach by staying updated with the latest e-commerce trends, Amazon policies, and tools to adapt strategies for optimal effectiveness.

E-Commerce » Inventory Management

Experience: Less than 6 months

As an Amazon Inventory Manager with a proven track record of three years in optimizing supply chain operations for maximum efficiency and profitability. My expertise lies in meticulously balancing stock levels, preventing stock outs, and minimizing overstock situations. With a keen eye for detail and a strategic mindset, I ensure products are always in stock to meet customer demand while maximizing ROI. My strong analytical skills and adaptability have consistently driven improved inventory performance metrics.

Professional Services » Management Services » E-Commerce Management

Experience: Less than 6 months

With three years of specialized experience in Amazon platform management, I bring a wealth of expertise to the table. I excel in overseeing various aspects of FBA and FBM operations. My expertise spans product sourcing, procurement, inventory management, and performance analytics. I am also adept at utilizing Amazon Seller Central tools and strategies to maximize product sales, and customer satisfaction. Moreover, I can also manage effective communication and collaboration with cross-functional teams, aligning strategies to achieve overarching business goals. Additionally, I have a proven track record in managing customer reviews, adeptly addressing feedback, and maintaining high seller ratings, contributing to an enhanced reputation and fostering trust among customers.

Other Skills

E-Commerce » Wholesale Sourcing

Experience: 2 - 5 years

With extensive experience in Wholesale Supplier Sourcing, I specialize in cultivating strategic supplier partnerships to fulfill diverse business procurement needs. My proficiency encompasses thorough supplier research, adept negotiations, and sustaining relationships with an emphasis on quality, cost-effectiveness, and dependability. I possess a proven track record in sourcing an extensive array of products, catering to diverse business requirements. Noteworthy strengths include expanding and managing a robust network of reliable suppliers, ensuring a resilient and diversified supply chain. Additionally, my expertise in negotiating favorable terms has led to cost savings and enhanced relationships with suppliers.

E-Commerce » Inventory Management » Auditing

Experience: 1 - 2 years

I specialize in conducting thorough audits of sales transactions, financial records, and operational processes, ensuring a robust financial foundation for e-commerce businesses. My expertise allows me to efficiently identify discrepancies and implement corrective measures, providing valuable insights to optimize financial performance. With a diligent and detail-oriented approach, I take on a pivotal role in upholding financial integrity. Noteworthy strengths include creating Monthly Profit and Loss Reports for e-commerce businesses, as well as proficiency in auditing sales, revenue recognition, and expense tracking. Additionally, I excel in data analysis, generating comprehensive reports, and providing actionable insights to support well-informed decision-making.

Professional Services » Management Services » Finance Management

Experience: 2 - 5 years

Experienced in managing invoices, billing processes, and bank transactions, as well as scheduling and overseeing bill payments. I am also skilled in generating and analyzing financial reports to provide insights for decision-making of my clients

Customer Support » Ecommerce » Amazon

Experience: 2 - 5 years

With three years of dedicated customer support experience on the Amazon platform, I excel in providing exceptional service to both buyers and sellers. My expertise encompasses order inquiries, returns processing, and efficient issue resolution, ensuring a seamless buying experience. Proficient in navigating Amazon's Seller Central and Buyer Messaging systems, I address customer concerns promptly and effectively. Diligent and customer-centric, I consistently contribute to high levels of satisfaction and garner positive feedback. Noteworthy strengths include a comprehensive understanding of Amazon's policies and procedures for compliance, clear and professional communication skills to build trust with customers, and a broad familiarity with a wide range of products, enabling me to offer accurate and detailed information. Additionally, I am adept at processing returns, initiating refunds, and managing the resolution process to ensure utmost customer satisfaction, as well as handling order-related inquiries and ensuring timely deliveries.

Office and Administration

Experience: Less than 6 months

I've developed a keen proficiency in efficiently managing and analyzing data to enhance organizational performance. My expertise spans data entry, validation, and maintenance across various administrative systems, where I prioritize accuracy, integrity, and confidentiality. Known for my diligence and attention to detail, I play a pivotal role in streamlining operations and enabling data-informed decision-making. Notable strengths include my ability to promptly identify and resolve data-related issues, enhancing overall administrative efficiency. Additionally, I excel in creating clear, concise documentation of data processing procedures and generating comprehensive reports for business owners. I consistently handle sensitive information with the utmost confidentiality, ensuring compliance with data protection regulations.

Office and Administration » Admin Data Processing

Experience: 2 - 5 years

I've developed a keen proficiency in efficiently managing and analyzing data to enhance organizational performance. My expertise spans data entry, validation, and maintenance across various administrative systems, where I prioritize accuracy, integrity, and confidentiality. Known for my diligence and attention to detail, I play a pivotal role in streamlining operations and enabling data-informed decision-making. Notable strengths include my ability to promptly identify and resolve data-related issues, enhancing overall administrative efficiency. Additionally, I excel in creating clear, concise documentation of data processing procedures and generating comprehensive reports for business owners. I consistently handle sensitive information with the utmost confidentiality, ensuring compliance with data protection regulations.

Office and Administration » Data Entry

Experience: 2 - 5 years

With three years of dedicated experience in office and administration roles, I specialize in precise and efficient data entry. My expertise extends to a diverse range of data-related tasks, ensuring meticulousness and organization across various administrative processes. Diligence and attention to detail are at the core of my contributions, leading to streamlined operations and data-informed decision-making. Noteworthy strengths include swift and accurate data handling, proficiency in quality assurance checks, and maintaining comprehensive and well-organized records. Additionally, I excel in managing multiple tasks and deadlines, guaranteeing the punctual completion of data-related assignments.

Basic Information

Age
38
Gender
Female
Website
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Address
Dasmariñas, Cavite
Tests Taken
IQ
Score:  125
DISC
Dominance: 37
Influence: 30
Steadiness: 21
Compliance: 12
English
C2(Advanced/Mastery)
Uploaded ID
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