I’m in the BPO industry for 10 years now and have acquired a lot of skills when it comes to good customer service and work ethics. Over the years, I’ve learned how to manage my metrics and how to be a part of a healthy work environment. I’ve always been cooperative in projects and given tasks and most of the time doing extra mile for the clients, team and customers.
I mostly worked for financial accounts taking inbound calls for US-based customers. Since we’re talking about money, I learned about the ins and outs of how the business works and how to deal with different kinds of personality. After almost 6 years, I was given the opportunity to work for e-commerce and digital marketing accounts like Lazada, Hibü, Shopify and Waze Ads. I enjoyed them so much most specially Shopify where I worked for a year as a blended Shopify Guru for phone call, chat and
Given the rare opportunity while working full time, I was able to work for an Australia-based client back in 2018 and I’m happy to know that I helped him start up his own website and up until now, he’s using the website that I created for him. I stopped working for him due to critical pregnancy, bit I’m totally fit-to-work now.
Now that I’m a mom to a 6-month old, I’m eager to work from home using my skills in website design, sales and digital marketing. I also own a business and it’s running and growing gradually for a year, pretty much I have learned the industry so far.
I’m really hoping to land a job here soon so that I can finally do what I love the most while attending to my son and family full time.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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