A dynamic and versatile professional with a proven track record in administrative support, virtual assistance, and quality assurance ac
ADMINISTRATIVE ASSISTANT (Part-time)
Innovative Logistics Group | August 6, 2022 – Present
Provide crucial administrative support within the HR department, contributing to streamlined operations.
VIRTUAL ASSISTANT/CLIENT ASSIST
Viera Walia Capital | January 24, 2022 - February 18, 2022
Managed and assisted clients with virtual support, specializing in
QUALITY ASSURANCE SPECIALIST
Policyfox | October 6, 2021 - February 28, 2022
Ensured and maintained high-quality standards in processes, contributing to overall operational excellence.
SERVICE DESK SPECIALIST/TECHNICAL SUPPORT
FBC Asia Pacific Inc | August 13, 2021 - October 21, 2021
Provided technical support and acted as a service desk specialist, resolving issues promptly and efficiently.
OUTBOUND CONTACT CENTER AGENT/APPOINTMENT SETTER
Transparent BPO | Oct 19, 2020 - April 8, 2021
Excelled in outbound communication, demonstrating strong appointment-setting skills and contributing to business development efforts.
QUALITY ASSURANCE SPECIALIST
PolicyBind | March 2020 - October 9, 2020
Ensured the adherence to quality standards, contributing to the efficiency and effectiveness of operational processes.
TELESALES ASSOCIATE – ACTING TEAM LEADER
Curoteknika | January 23, 2017 - May 30, 2018
Demonstrated leadership qualities in a telesales role, contributing to team success and achieving sales targets.
CREDIT SPECIALIST/TRAINING APPRENTICE
Curoteknika | June 1, 2018 - October 30, 2019
Acquired comprehensive knowledge of credit processes and underwent training as an apprentice, contributing to the company's financial success.
This diverse background reflects my adaptability, strong work ethic, and consistent commitment to delivering high-quality results. I am eager to bring my skills and experience to contribute effectively to new challenges and opportunities.
Experience: Less than 6 months
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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