Yzza
Executive Assistant | E-commerce CSR | Healthcare Analyst
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $9.23/hour ($1,760.00/month)
Bachelors degree
Last Active
June 8th, 2026 (6 days ago)
Member Since
August 1st, 2012
Profile Description
With over 8 years of experience working remotely, I’ve built a strong background in customer service, e-commerce operations, logistics coordination, and administrative support across various industries. I’ve handled high-volume customer interactions, workforce management, shipment coordination, and day-to-day operations while ensuring efficiency and a positive customer experience.
Most recently, I worked as an E-commerce Logistics and Operations Specialist for a global furniture brand supporting the UK, AU, US, and Canada markets. My role focused on coordinating shipments, monitoring warehouse operations, resolving fulfillment issues, and ensuring timely delivery of orders.
I’m highly organized, detail-oriented, and adaptable, with hands-on experience using platforms such as Shopify, Zendesk, and Gorgias. With years of customer-facing and operational experience, I’m confident in my ability to provide reliable support and contribute positively to any fast-paced team environment.
Top Skills
E-Commerce
Experience: 5 - 10 years
I have several years of experience in the e-commerce industry, handling customer service, logistics coordination, order fulfillment, and day-to-day operations. I’m experienced with platforms such as Shopify, Zendesk, and Gorgias, and I understand the fast-paced nature of online businesses and the importance of delivering a smooth customer experience.
Professional Services » Management Services » Customer Support Management
Experience: 5 - 10 years
I have experience managing and supporting customer service teams by assisting with training, workflow management, workforce adherence, and daily operations. I’ve also handled escalations and negative sentiment reviews to ensure proper follow-up and maintain a positive customer experience.
Customer Support
Experience: 5 - 10 years
With years of experience in customer support, I’ve handled high volumes of customer inquiries across different industries through email, chat, and phone support. I’m skilled in resolving concerns professionally, providing empathetic support, and ensuring customers feel heard and valued.
Other Skills
Basic Information
- Age
- 31
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- San Pedro, Laguna
- Tests Taken
- DISC
- Dominance:
- Influence:
- Steadiness:
- Compliance:
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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