904d0d2e fc8d4810b

Customer Service Specialist

80 ID PROOF
Timeproof:
EXPECTED SALARY
Php 15,000.00/month ( $300 USD )
20 hrs/wk ( $3.41 USD/hr )
EDUCATION
Bachelors degree
EXPERIENCE
3 years experience as Customer Service Specialist
BASIC INFORMATION
Age:
29
Gender:
Female
Tests Taken:
IQ
Score:  125

DISC
Compliance:36%
Dominance:25%
Influence:5%
Steadiness:33%

English
 C2(Advanced/Mastery)
Last Active:
2020-01-18
Member Since:
2020-01-10
SKILL SUMMARY

3 years in Customer Service Specialist, tasks majorly categorized as Voice and Non-voice Support, Report Management, Report Consolidation, Report Generation (from variety of Systems) Monitoring, Data analysis, Data Maintenance and Technical support.
I have proficient skill in Excel and Google spreadsheet, WordPress, WordPress Plugins, HTML, CRM Databases, Photoshop

WORKER SKILLS
TOP SKILLS
  • Speaking
  • Writing
  • Customer Support
  • Email Support
  • Phone Support

English
EXPERIENCE

I speak well in English language but excellent in writing. I am very experienced in using English language as my medium from my previous work as Customer Service Specialist doing outgoing calls for Eyecare Professionals in the US

SKILL RATING
  • Speaking
  • Tutoring Teaching
  • Writing

Writing
EXPERIENCE

I am very adept in writing and research since I was in college. In my 3 years of experience in Customer Service, I have created numerous flowcharts and reports of our tasks leading to work efficiency and time management.

SKILL RATING
  • Blogging
  • Creative Writing
  • Technical Writing
  • Web Content Writing

Web Development
EXPERIENCE

I have experience in building Website using Wordpress and create customized Wordpress Plugin.

SKILL RATING
  • AngularJS
  • ASP.NET
  • Javascript
  • PHP
  • Wordpress Development

Customer Service & Admin Support
EXPERIENCE

I have 3 years experience in Customer Service Specialist post. We do out going calls for Eyecare Professionals in the US for data confirmations, surveys and recommendations of the optical products.

SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

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