3 years in Customer Service Specialist, tasks majorly categorized as Voice and Non-voice Support, Report Management, Report Consolidation, Report Generation (from variety of Systems) Monitoring, Data analysis, Data Maintenance and Technical support.
I have proficient skill in Excel and Google spreadsheet, WordPress, WordPress Plugins, HTML, CRM Databases, Photoshop
I speak well in English language but excellent in writing. I am very experienced in using English language as my medium from my previous work as Customer Service Specialist doing outgoing calls for Eyecare Professionals in the US
I am very adept in writing and research since I was in college. In my 3 years of experience in Customer Service, I have created numerous flowcharts and reports of our tasks leading to work efficiency and time management.
I have experience in building Website using Wordpress and create customized Wordpress Plugin.
I have 3 years experience in Customer Service Specialist post. We do out going calls for Eyecare Professionals in the US for data confirmations, surveys and recommendations of the optical products.
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