Anna

Events Management Exp 10 years, BPO Management Exp 17 years

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Overview

Looking for full-time work (8 hours/day)

at $13.45/hour ($2,560.00/month)

College Graduate

Last Active

March 30th, 2026 (83 days ago)

Member Since

July 27th, 2012

Profile Description

I speak and write great English. I am very well versed with BPO operations process, ensuring that all KPIs are met, attrition rate is kept at minimum. I can create programs that will make agents stay with the company. I am very good in sourcing and seeking clients. I can negotiate with them to say "yes" to me and make even the seemingly complex and no-win situation positive. I have a solid Marketing, Public Relations and Events Management experience.

Top Skills

Professional Services » Management Services » Bpo Operations Management

Experience: 5 - 10 years

I have been in the BPO industry for 17, close to 18 years now. Most of those have been in operations management. I can motivate Supervisors and Managers to be the best that they can be in order to achieve our goals and KPIs.

Customer Support » Phone Support » English Speaking

Experience: 5 - 10 years

I speak like a native American and this is due to my 17 years of work in the BPO industry. I am also in constant communication with my clients.

Other Skills

Marketing » Social Media Management » Community Moderation

Experience: 2 - 5 years

I have moderated pages and helped the admins of the page keep the sanctity as well as the objective of the page. I also learned how to grow the community and I can entice people to participate.

Professional Services » Management Services » Marketing Management

Experience: 5 - 10 years

I have worked as a Marketing Manager before and I also worked in advertising. I have over 7 years of experience. I think my experience can make me a valuable asset to your company. I am also abreast with current trends in marketing and I can say that I never stop learning.

Basic Information

Age: 57

Gender: Female

Website: Sign Up with Pro Account to View

Address: Manila, Metro Manila

Tests Taken: IQ
Score: 111: DISC
Dominance: 22
Influence: 42
Steadiness: 22
Compliance: 14: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

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