Jey

Customer Experience QA | Chat Support Specialist | Virtual Assistant | Detail-Or

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $3.32/hour ($640.00/month)

Bachelors degree

Last Active

July 8th, 2026 (3 days ago)

Member Since

January 8th, 2020

Profile Description

Hi, I’m Jey.

I bring over 5 years of experience in customer support and quality assurance, with a strong focus on chat-based customer interactions. I currently work as a Customer Experience QA Analyst, where I evaluate conversations, identify performance gaps, and help improve service quality and consistency.

Through this role, I’ve developed a solid understanding of what good customer experience looks like not just in resolving concerns, but in how communication is delivered. I’m used to working in high-volume environments where accuracy, clarity, and efficiency are important.

I can support your business with email and chat support, inbox and ticket management, customer service, quality assurance or conversation review, and general administrative tasks such as data entry and research.

I take my work seriously and aim to deliver consistent, high-quality results. If you are looking for someone reliable who can contribute to both daily operations and overall service quality, I would be glad to work with you.

Top Skills

Customer Support » Customer Service

Experience: 2 - 5 years

Office and Administration » Communication

Experience: 2 - 5 years

Other Skills

Customer Support » Phone Support » English Speaking

Office and Administration » Data analysis

Experience: 1 - 2 years

Basic Information

Age: 29

Gender: Male

Website: Sign Up with Pro Account to View

Address: Mandaue, Cebu

Tests Taken: IQ
Score: 125: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“I have found someone who is smart, has a great work ethic and is easy to work with.”