I've been in BPO industry for 7 years now. I've been into different roles, from Customer Service Associate to Subject Matter Expert and currently handling a team lead role. With these experiences it acquires me the following skills:
1. Strong problem solving, analytical and basic quantitative skills
2. Good written and verbal communication skills
3. Virtual working experience
4. Training Experience - ability to create training material/ process documentation
5. Strong Team Player
6. Strong multitasking abilities
7. Passion for new ideas and ability to collaborate out of the box thinking
8. Strong relationship building skills and stakeholder management
9. Goal and Service Oriented
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Gaurab - Adhikari
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Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.