Anna

Service Delivery Ops Senior Analyst

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Overview

Looking for part-time work (4 hours/day)

at $7.00/hour ($616.00/month)

Bachelors degree

Last Active

April 16th, 2024 (13 days ago)

Member Since

January 6th, 2020

Profile Description

I've been in BPO industry for 7 years now. I've been into different roles, from Customer Service Associate to Subject Matter Expert and currently handling a team lead role. With these experiences it acquires me the following skills:
1. Strong problem solving, analytical and basic quantitative skills
2. Good written and verbal communication skills
3. Virtual working experience
4. Training Experience - ability to create training material/ process documentation
5. Strong Team Player
6. Strong multitasking abilities
7. Passion for new ideas and ability to collaborate out of the box thinking
8. Strong relationship building skills and stakeholder management
9. Goal and Service Oriented

Top Skills

Customer Support

Customer Support » Email Support

Customer Support » Phone Support

Customer Support » Phone Support » English Speaking

Other Skills

E-Commerce » Inventory Management » Quality Control

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Office and Administration » Email Management

Basic Information

Age
32
Gender
Female
Website
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Address
Quezon City, Metro Manila
Tests Taken
DISC
Dominance: 23%
Influence: 39%
Steadiness: 28%
Compliance: 10%
Uploaded ID
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