Experienced HR Specialist and a Lead Recruiter with a passion for e-commerce and a proven track record of
success in hiring top talent for a wide range of positions, from customer service to
executive roles within the Amazon ecosystem. As an accomplished Amazon Account
Manager, I have expertly handled both the front and backend operations, seamlessly
managing customer support and driving effective account management strategies. With
over 4 years of dedicated experience in the field, I bring a comprehensive understanding
of the intricacies of Amazon's marketplace.
E-commerce Specialist for Amazon, Walmart, Shopify, and e-Bay
As an eCommerce Specialist with extensive experience in Amazon, Walmart, Shopify, and eBay, I offer a comprehensive range of services that can help you maximize your online business potential. Here are some of the things that I can do for you:
eCommerce Support:
-Expertise in drop shipping, FBA, wholesale, and retail arbitrage
-Experience in supply chain management & 3PL
-Brand management, PPC, and SEO
-Keyword research, listing optimization, and copywriting
-Flat file expert
-Account health and customer service, including the processing of refunds, creating case logs, and addressing customer review concerns
-Troubleshooting browse nodes, suppressed listings, Detail Page Removed listings, and At-risk listings
-A/B testing and EBC/A+ Content and Storefront creation
-Image creation (Content Brief for Product Listing Images)
-Listings, Images & Video Upload (Bulk Upload or Individual per Marketplaces or Global)
-Business Report, Vine, Promos, Coupons, & Lightning Deals
-Monitoring of Sales, Traffic, & CVR
-Overall Customer Support
Skills:
-Proficiency in troubleshooting issues with Amazon, Walmart, Shopify, and eBay
-Strong background in supply chain management, brand management, PPC, and SEO
-Expertise in keyword research, listing optimization, and copywriting
-Proven track record in resolving account health issues, customer service, and processing refunds
-Skilled in A/B testing and creating EBC/A+ Content and Storefront
-Competence in Image Creation, Listings, Images & Video Upload, and Business Report
-Build with Vine, Promos, Coupons, & Lightning Deals
-Ability to monitor Sales, Traffic, & CVR
Marketplaces:
-US
-CA
-UK
-EU/IT, DE, FR, SE, NL, PL, ES, & BE
-MX
-TR
-ASIA
Tools/Applications/Software:
-Microsoft O365 (Outlook, Word, Excel, PP, etc.)
-Helium10, DataDive, and Jungle Scout
-MerchantSpring, Tableau, Slack, Asana, ClickUp, and
-Expertise in utilizing tools and software to improve performance and efficiency
As an eCommerce Specialist, I can help you optimize your business on various online platforms, generate sales, traffic, and impressions organically and through paid advertising. With my experience and skills, I can ensure that your business runs smoothly and efficiently. Contact me today to learn more about how I can help you achieve your business goals.
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
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