I've been into a lot of companies in BPO for more than 10 years. I handle several campaigns and accounts and most of my job is involved in voice, chat, and
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.