Detail-oriented and proactive Amazon Admin Assistant with experience in managing Seller Central operations, resolving account and inventory issues, handling product research, and coordinating with suppliers and purchase managers. Skilled in improving backend processes, ensuring compliance, and supporting the growth of Amazon FBA businesses.
EXPERIENCE:
ADMIN ASSISTANT- AMAZON FBA SELLER
Resolved account health issues
- Document Requests (MSDS, BANK STATEMENTS,OTHER PROOFS)
- Restricted Product Policy Violations
- Suspected Intellectual Property Violations
- Received Intellectual Property Violations
- Listing Policy Violations
- Customer Product Reviews Policy Violations
- Product Authenticity Customer Complaints
- Product Condition Customer Complaints
Managed suppressed listings and ensured compliance with Amazon guidelines.
Conducted product research for Online Arbitrage (OA) opportunities.
Handled prep center issues, including missing, damaged, lost-in-transit, or delayed orders.
Managed lost FBA shipments and processed inventory reimbursements for customer-not-returned items, warehouse damage, or lost items.
Monitored and resolved stranded inventory (deleted listing, high pricing error) and assisted with restricted/ungated items.
Ensured FedEx compliance and created return/shipment labels using Parcel to Go.
Liaised with suppliers for order issues and requested VAT invoices.
Conducted bulk listings uploads and managed product catalogs.
Performed Xero reconciliation
Coordinated with Purchase Managers regarding listing issues and other operational matters.
Updated COGs on STK and SellerSnap
Repriced Old Inventories- Manual and Automations
Removed bad reviews
Monitored OTDR, late shipment rate, tracking validity, and performance metrics
PRODUCT RESEARCHER
Performed daily product research
Used Keepa to analyze sales rank, price history, and product performance trends.
Utilized SellerAmp for profitability checks, ROI computation, and competition analysis.
KEY SKILLS
Amazon Seller Central Management
Product Research (OA)
Account Health & Listing Optimization
Inventory Management & Reimbursements
Supplier Coordination & Vendor Communication
Bulk Listings Upload & Data Entry
Xero Accounting Reconciliation
FedEx Compliance & Shipment Coordination
Problem-Solving & Backend Support
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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