Monica

Ecommerce Support Specialist

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Overview

Looking for full-time work (8 hours/day)

at $8.31/hour ($1,600.00/month)

Bachelor's of Science in Information System

Last Active

June 24th, 2026 (yesterday)

Member Since

December 22nd, 2019

Profile Description

E-commerce Support Specialist | Customer Experience Support

With over 3 years of experience in e-commerce customer support and 3 years of experience as Live Chat Support, I help businesses provide excellent customer experiences through live chat and email support, order management, shipment tracking, and issue resolution. I have worked with Shopify and Etsy stores selling personalized products.

Key Skills
• Customer Support & Order Management
• Live Chat & Email Support
• Problem-Solving & Conflict Resolution
• Attention to Detail
• Time Management & Multitasking

Tools
• Shopify
• Etsy
• Trello
• Airtable
• Bubble
• Google Workspace

I am committed to delivering reliable support, clear communication, and positive customer experiences that help businesses grow.

Top Skills

Experience: 1 - 2 years

Etsy Admin VA

Experience: 2 - 5 years

Live Chat Support for brands like Samsung, AT&T and Minecraft

Other Skills

Experience: 1 - 2 years

Experience: Less than 6 months

Experience: Less than 6 months

Basic Information

Age
33
Gender
Female
Website
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Address
Caloocan, Metro Manila
Tests Taken
IQ
Score:  120
DISC
Dominance: 17
Influence: 28
Steadiness: 34
Compliance: 21
English
C2(Advanced/Mastery)
Government ID
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