Microsoft proficient.
Knowledge in Avaya and skill-based routing
Knowledge in navigating CMS tools
Excellent customer service skills.
Excellent time management skills.
Analytical thinking, planning.
Strong verbal and personal communication skills.
Problem analysis, use of judgement and ability to solve problems efficiently with minimal no to supervision.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.