Brenda

Results-driven Customer Service Specialist and eCommerce Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $4.64/hour ($896.00/month)

Bachelors degree

Last Active

June 29th, 2026 (10 days ago)

Member Since

December 16th, 2019

Profile Description

Hi, I’m Brenda — a results-driven Customer Service Specialist and eCommerce Virtual Assistant with over 10 years of experience delivering exceptional customer support across various industries and 2 years specializing in eCommerce operations.

I help businesses grow by providing reliable order fulfillment, product setup, delivery tracking, troubleshooting shipping issues, and managing cancellations and refunds with accuracy and efficiency. I’m highly skilled in using Slack for team collaboration and Zoho and Zendesk for CRM management, ensuring smooth operations and excellent customer experiences.

I’m detail-oriented, proactive, and committed to helping businesses increase customer satisfaction, improve retention, and run operations seamlessly. If you’re looking for a dependable VA who values quality service and long-term success, I’m ready to support your team.

Top Skills

Experience: 10+ years

Other Skills

Basic Information

Age
41
Gender
Female
Website
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Address
Taguig City, Manila
Tests Taken
IQ
Score:  125
DISC
Dominance: 15
Influence: 7
Steadiness: 50
Compliance: 28
English
C2(Advanced/Mastery)
Government ID
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