Customer service

Overview

Looking for full-time work (8 hours/day)

at $14.00/hour ($2,464.00/month)

Bachelors degree

Last Active

April 4th, 2024 (23 days ago)

Member Since

December 15th, 2019

Profile Description

My goal as a freelancer is to provide a world class customer service and a great customer experience, providing outstanding services as a virtual assistant and administrative support with my skills:
*familiar with freshdesk
*familiar with sage
*familiar with shopify
*Strong verbal (phone) communication skills utilizing active listening and clearly speaking to customers.
*strong written (email)communication skills utilizing proper grammar and punctuation.
*Ability to work independently while making sound business decision on case information.
*Knowledge in MS office
*Well developed sense of urgency and follow through;
*Ability to multitask multiple systems, screens and task during customer contacts.
*Time management and adherence to schedules.
*Ability to learn and adapt to new software technologies
*Meets and surpass expectations