Marianne

E-commerce Operations Specialist | CRM, Automation & Funnels

Verified

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $9.98/hour ($1,920.00/month)

Associates degree

Last Active

June 24th, 2026 (2 days ago)

Member Since

December 7th, 2019

Profile Description

I support e-commerce brands that want structured growth, higher conversions, and smoother backend operations.

If your store is generating traffic but struggling with follow-ups, abandoned carts, messy CRM data, or untracked leads, I build the systems that turn traffic into revenue.

I specialize in:
• GHL CRM setup and automation
• Funnel builds and email/SMS sequences
• Lead generation workflows
• Conversion-focused operations support
• Reporting and performance tracking
• Customer support systems

With 7+ years of experience in administrative and digital operations support, I understand both front-end customer experience and backend execution. I’ve also completed hands-on practice projects in automation and funnel setup to ensure systems are not just built — but optimized for performance.

I am detail-oriented, process-driven, and focused on long-term scalability rather than short-term fixes.

Available full-time. Ready to support growth-focused e-commerce businesses.

Top Skills

Customer Support

Experience: 5 - 10 years

With 7+ years of administrative and customer-facing experience, I manage inquiries, order concerns, and post-purchase communication while maintaining brand professionalism and customer satisfaction.

Other Skills

Marketing » CRM

Experience: Less than 6 months

I set up and optimize CRM systems to organize leads, track pipelines, and automate follow-ups using GoHighLevel. I build structured workflows that prevent lead leakage and improve conversion tracking for e-commerce brands.

Marketing » Social Media Management

Experience: 2 - 5 years

I support e-commerce brands through strategic social media management aligned with lead generation and conversion goals.

Professional Services » Management Services » E-Commerce Management

Experience: 2 - 5 years

I support backend store operations including order processing coordination, workflow organization, customer support systems, and performance tracking to ensure smooth day-to-day execution.

AI Video Creation

Experience: Less than 6 months

I create AI-generated video concepts, scene-by-scene prompts, voiceover scripts, captions, and short-form video ideas for TikTok, Instagram Reels, and product/lifestyle content. I have experience crafting prompts for realistic product visuals, luxury travel reels, food content, and social media ads using tools like ChatGPT, Claude, Gemini, ElevenLabs, Seedance, Canva, CapCut, and other AI video/image generation platforms. I focus on clear storytelling, brand tone, visual direction, and platform-friendly content.

Basic Information

Age: 44

Gender: Female

Website: Sign Up with Pro Account to View

Address: Pasig City, Metro Manila

Tests Taken: IQ
Score: 125: DISC
Dominance: 32
Influence: 16
Steadiness: 25
Compliance: 28: English
C1(Advanced)