I am a highly experienced customer service and technical support specialist with over four years of solid experience in a call center setup. During my tenure, I provided excellent customer service through all channels such as phone,
Aside from my customer service and technical support experience, I am also an experienced virtual assistant with skills in general admin tasks such as research, data mining, data entry, appointment setting, call/email/chat handling, and Canva ads/posters.
I am goal-driven, and I pride myself on my ability to multitask, which I believe is crucial to succeeding in a fast-paced environment. Moreover, I am confident that I can work with minimal supervision and still deliver outstanding results.
I am eager to bring my skills and expertise to your organization and contribute to your success.
SKILLS & ABILITIES
• General Admin
• Call/Email/Chat Handling
• Research
• Data Mining
• Data Entry
• Customer Support
• Cold Calling
• Appointment Setting
• Technical Support
• Canva Ads/Posters
• Goal-driven
• Able to multitask
• Can work with minimal supervision
KNOWLEDGEABLE IN:
• Slack
• Trello
• HighLevel
• Lemlist
• QuickDesk
• Zillow
• Craigslist
• Canva
• Salesforce
• DYL
• TeamViewer
• VMware
• Zoiper / Bria
• Google Sheet/Docs/Calendar/Voice
• Microsoft Office
I am eager to bring my skills and expertise to your organization and contribute to your success. I look forward to speaking with you.
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