Zylene

Airbnb Property Manager

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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

BSBA-Marketing Graduate

Last Active

April 28th, 2024 (2 days ago)

Member Since

December 5th, 2019

Profile Description

I previously worked as an AirBNB Resolutions 1 Case Manager and transitioned to working as a VA/Freelancer in 2019, continuing to date. My expertise lies in assisting clients with property management and offering Co-Hosting Services. I possess comprehensive knowledge of navigating various booking platforms' protocols and guidelines. I am dedicated and diligent, capable of working efficiently with minimal supervision.

My skills include:
- Listing Creation
- Maintenance Coordinator
- Cold-Calling
- Cold email outreach
-Appointment setting
-Messaging guest communication and providing  great customer service
- Communicating with cleaners and maintenance team about any problems that may come up
- Hiring and managing contractors, plumbers, handymen etc to get maintenance issues resolved immediately
- Filing claims 
- Managing inventory levels and coordinating purchasing and delivery of inventory
- Managing reviews
- Manage and create new listings
- Proficient in managing guest relations across multiple booking platforms like Airbnb, VRBO, and Upgrade to see actual info.
- Experienced in creating listings for properties.
- Skilled in coordinating with cleaning services.
- Capable of handling claim filing procedures.
- Knowledgeable in managing disputes related to review removal.
- Well-versed in various administrative tasks.
-Able to provide support via phone, chat, and email channels.

Other skills:
-Product Research (Ecommerce)
-Social Media Management (Post scheduling, Engagements) FB & IG
-Basic Canva editing

Here are the tools that I am familiar with:
1. Airbnb
2. Upgrade to see actual info
3. VRBO
4. Expedia
5. Upgrade to see actual info
6. Hospitable
7. Ring
8. IGMS 
9. Uplisting
10. Buildium
11. Autohost
12. Intelius
13. Cloudbeds
14. WordPress
15. Zapier
16. Mailchimp
17. Pricelabs
18. Nextiva
19. Filezilla
20. HubSpot
21. Google Sheets
22. Siteground
23. Facebook/Instagram Business Manager
24. Google Data Studio
25. Canva
26. Hostaway
27. Corebridge
28. Podium
29. Ooma
30. Microsoft Teams
31. Outlook
32. Touch Stay

Top Skills

Customer Support

Customer Support » Phone Support

Customer Support » Content Moderation/Management

Other Skills

Customer Support » Email Support

Customer Support » Forum/Community Moderation

Office and Administration » Translation

Customer Support » Phone Support » English Speaking

Customer Support » Social Media Moderation

Basic Information

Age
29
Gender
Female
Website
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Address
Bacolod, Negros Occidental
Tests Taken
IQ
Score:  135
DISC
Dominance: 38%
Influence: 7%
Steadiness: 29%
Compliance: 26%
English
C2(Advanced/Mastery)
Uploaded ID
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