Executive Assistant |AP/AR | Bookkeeper | Operations Manager

Overview

Looking for part-time work (6 hours/day)

at $12.51/hour ($1,818.19/month)

Bachelors degree

Last Active

April 30th, 2026 (38 days ago)

Member Since

December 5th, 2019

Profile Description

EFOFEX INC
Operations Manager
- Oversee day-to-day operations across Finance, Supply Chain, and Administration, ensuring alignment between U.S. factory operations and the remote support team.
- Manage and monitor Accounts Payable (Tipalti) and Accounts Receivable processes, including invoice approvals, vendor payments, and reconciliations in NetSuite.
- Supervise a 9-member remote operations team handling AP, supply chain coordination, and systems support.
- Collaborate with consultants to enhance NetSuite workflows (Procure-to-Pay, Order-to-Cash, Record-to-Report) covering Purchasing, Item Receipts, Vendor Bills, Landed Costs, Inventory, Inbound Shipments, Work Orders, and BOM.
- Streamlined Tipalti-to-NetSuite integration to improve data accuracy and reporting.
- Developed SOPs, approval flows, and reporting templates to strengthen internal controls and transparency.
- Built the company’s operational foundation from scratch — including file structures, approval workflows, and documentation systems.
- Initially hired as Executive Assistant and promoted to Operations Manager for exceptional performance and leadership in building financial and operational systems.

ATHENA
Executive Assistant
- Inbox Management 
- Take ownership and manage calendars and scheduling
- Travel Management
- Research and develop plans for client's personal and professional growth
- Drive internal and external communications, presentations, reports, and social media
- Optimize client’s time and priorities to help them reach their ambitious goals
- Build rapport with the client’s network and team and help to manage these important relationships

GLORIOUSLY VEGAN
Order Fulfillment Manager
- Uploading and managing orders via CartRover and 3PL
- Dispute management through Stripe and Paypal
-  Answering customer email inquiries via HelpScout
- Order tracking, refund, and replacement of orders
- Operations management weekly report
- Liaising with warehouse team for order and packaging issues

HSBC ELECTRONIC DATA PROCESSING INC
Verification Specialist (HSBC Australia Underwriting Services)
- Conduct end-to-end assessments for credit card and personal loan applications.
- Managed emails from branch representatives and relationship managers
- Income and documents assessment ensuring target work rate and quality are met
- Follow-up calls and emails to customers
- Credit limit increase requests assessment

TELETECH
Customer Service Representative
- Handled customer concerns and inquiries
- Responsible for order taking, tracking, refunding, and replacing orders. - Account management assistance

Tools used: Oracle Netsuite, Microsoft 365, Quickbooks, ADP, OpenPhone, Asana, Notion, Helpscout, AgoraPulse, CartRover, 3PL Central, Slack, ClickUp, Clickfunnels, Stripe, Paypal, Canva, Filmora, Amazon Seller Central, ShipStation, SendGrid, Google Suite, JustCall, Outlook, Baremetrics, Trello, TimeDoctor, Top  Tracker, Loom, Skype, Zoom