Filipinos are among the most loyal, hardest-working people in the world. You see this every day as they fulfil their tasks and assignments. Sometimes, though, challenges arise, and your worker’s productivity and quality decline. This can hamper your business and get you off track. But with our Virtual Coaching Service, we can help prevent some of these common problems from ever happening.
As soon as your worker is hired, he or she will be paired with a fellow Filipino—a “coach” or peer mentor who understands what it takes to be a successful virtual worker. This coach will start by giving your worker basic tips on how to excel in their job. They will teach your virtual worker:
Your worker can be sure that the conversations they have with their coach will be completely between the two of them. Plus, the coach acts as a mediator to help in challenging situations and to solve problems. Your virtual worker’s coach will help build a mutual understanding between you and your worker.
Please, please remember that you hired a human being. The virtual coach we provide with this service is not a fix-all, or guarantee of success. You are responsible for the hiring, training and overall management of your virtual worker. In reality, sometimes business relationships aren’t compatible and major intervention or change is required. But in most cases, our virtual coach can help moderate and improve the overall outsourcing experience for both you and your Filipino worker.
This coach won’t give your worker day-to-day instruction or management or help them accomplish their tasks; that’s your job. Your virtual worker’s coach will build a strong relationship with your worker so they have an advocate—someone they know is there for them. Because the coach also works for a foreign boss, they know the challenges your worker is experiencing. Your virtual worker will also be more likely to open up to a fellow Filipino worker to solve problems rather than to a superior. The coach will be able to help you learn to communicate better with your worker. In addition, your worker and their coach will have the following types of interactions:
Miscommunication and misunderstandings are some of the biggest factors in Filipino virtual workers struggling in their work or completely disappearing. The time and effort you spend re-hiring and re-training can take a toll on you and your business. Finding, hiring and training new workers over and over will be a significant cost. It’s so much easier is it when you hire someone who works well with you and stays for the long term! Our Virtual Coaching Service will take pressure off of you and help turn your virtual worker into a rock star.
When you purchase a premium account with OnlineJobs.ph, you get access to our Virtual Coaching Service. This benefit will give your workers all the help they need to succeed in your business from day one.