Virtual Assistant-Guest Communication

Tasks may include
? Guest Communication
? Answer questions from guests, quickly, and in a friendly and understanding tone
? Escalating scenarios to manager when appropriate
? Misc Tasks such as record keeping, and data analysis and listing edits

Requirements
• Fluent in written and oral English
• Available on Eastern Time America 10AM to 8PM 6 days a week
• Reliable internet speed (remote position)
• Reliable Cell phone internet speed (most of position may be performed via phone)
• Ability to communicate via whatsapp
• Ability to download and utilize the app Hospitable and respond to guest messages on average w/in 5 minutes
Experience in Customer service with airbnb or other short term Rentals is a plus

If interested please email Upgrade to see actual info with the email title "Guest VA 2" . Please include any relevant work experience in the email with your resume and picture of internet speed.

Thank you!