Virtual Assistant Drayage Freight Coordinator

Job Responsibilities:
1. Coordinating drayage shipments from ports or rail yards to final destinations.
2. Communicating with trucking companies and carriers to schedule and coordinate pickup and delivery of freight.
3. Creating and managing orders for drayage services.
4. Tracking and tracing shipments to ensure timely delivery.
5. Resolving any issues or delays that may arise during transportation.
6. Updating customers on shipment status and any changes to delivery schedules.
7. Monitoring and managing container availability and utilization.
8. Ensuring compliance with regulations and company policies related to drayage operations.
9. Auditing shipment charges for accuracy involves carefully reviewing charges, bills of lading, and other documentation to ensure that the charges accurately reflect the agreed-upon rates and services provided.
10. Handling documentation related to drayage shipments, including bills of lading, delivery receipts, etc.
11. Providing excellent customer service and addressing inquiries or concerns from customers and carriers.

Job Qualifications:
1. Previous experience in drayage operations or freight coordination.
2. Strong attention to detail and organizational skills.
3. Excellent communication skills, both written and verbal.
4. Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
5. Proficiency in using transportation management systems (TMS) or similar software.
6. Knowledge of transportation regulations and industry practices related to drayage.
7. Problem-solving abilities and the capacity to handle unexpected challenges.
8. Strong interpersonal skills and the ability to build relationships with carriers and customers.
9. Familiarity with Microsoft Office applications, particularly Excel and Outlook.
10. Flexibility and adaptability to changing priorities and schedules in a dynamic logistics environment.

Employment Type: Fulltime, Remote/WFH
Salary: TBD
Starting Date: ASAP

Please attach a link to your resume and indicate the position you are applying for when sending the application.

Note: The interview will be conducted over video via MS Teams.