VA / CS Rep for an Ecommerce Brand

Seeking a Virtual Assistant for a Permanent, Long-term Role.

We're looking for a dedicated VA to manage customer email correspondence for an e-commerce brand business, with most of the requests in English.


Key Skills Required:

Proficiency in using Freshdesk/Gorgias/G-Suite
Strong customer management skills
Skills to prevent and avoid chargebacks
Quick and responsible


Traits Required:

Fluent in English
Available during CET business hours
Quick to learn
Strong team player
Extremely accurate
Problem solver
Innovative
Competitive
Committed and Loyal


As mentioned, this is a long-term job (permanent if the position fits perfectly) with career opportunities, salary increases, and KPI performance bonuses.

Training will be covered if you can get the position.

Attitude over skill.

IMMEDIATE

NO: people looking for another customer.
YES: people who want to find a long-term job and grow with the company.

Don't apply if you are a beginner or you will be immediately scrapped.