VA

Hi!
I’m a small business owner based in Melbourne Australia looking for my executive assistant. You will help me grow my business and start a new venture by assisting me with all things admin. I need you to make my life easier! You need to be able to be a Jack of all trades and work on the fly. You will need to ask questions and also think for yourself.


About the role:?
Time Management:
* Personal calendar management, scheduling my appointments, and travel.
* Help plan your day-to-day activities to ensure efficient use of time.
* Manage email and communication, filtering important messages.
* Completing tasks as required.
* Providing any ad-hoc support to the practice manager?

Administration Tasks:
* Data entry
* Developing service agreements, and taking meeting minutes.
* Assisting with HR Tasks (developing contracts, following up documents)
* Proofreading reports and ensuring correct formatting??

Customer Service Tasks:
* Answering incoming phone calls (very few at the Upgrade to see actual infont)
* Make outgoing phone calls to set appointments
* Confirming client appointments.
* Providing client support???

Patient Care Coordination/Customer Service
* Manage patient appointments and follow-up calls.
* Send reminders.
* Help with maintaining digital patient records and data entry.
* Coordinate patient feedback collection and compile results for review.
* Sending reminders for unpaid invoices.??

Financial Management Tasks
* Helping with payroll
* Issuing client invoices
* reconciling payments through Xero???

Content/Social Media
- Online research, LINKEDIN recruitment
- lead generation
- writing blogs/content for the website; updating website
- Creating content for Instagram and TikTok

About you:
-English fluency in written and verbal is a MUST.
You will need to talk to clients at times, but most of the time you will need to talk with me! :)
-Confident
-Organized
-Communicative
-Attention to detail (huge)
-looking for long-term employment and stability (ideally over a year)
-Must have a stable internet connection and noise-canceling headset
-Must have good time management skills

BONUS Skills (Not a deal breaker if you don't have):
Adobe Acrobat Pro DC Skills (Making forms & PDFs)
WordPress Skills (Adding new teaUpgrade to see actual infombers to the site, adding new pages if necessary, adding SEO blog posts)

2 days to start / trial ASAP, hours increase as we get busier.
Full training included
Company $$ bonuses at the Director's discretion at the end of the year
Hours 9 am-5 pm Monday to Friday Sydney Australia Time.
30-minute lunch break. times will be flexible however depending on the task needed.

Please send me a message on WHY and HOW you would be a great fit for the team and describe how you like to manage your time and communicate. Please do not call or email me separately outside of this platform. Please do not send a copy/paste message that is sent to many prospective employers.


You are welcome to send me a personalised video or audio message with a link to your Google Drive if you want to stand out :)

Thank you!