Teleperformer for Auto Freight Brokerage

Job Title: Remote Teleperformer for Auto Freight Brokerage

Location: Remote (US-based)

Company Description:
MBM LOGISTICS is a dynamic leader in the auto freight brokerage industry, committed to delivering efficient and reliable auto transport solutions across the United States. Our mission is to ensure a seamless, safe, and speedy transportation process for every client. We believe in using technology to enhance the efficiency of our services while providing exceptional customer service through our skilled team.

Job Description:
We are looking for enthusiastic and professional Tele performers to join our remote team. This role involves handling client communications, managing transport requests, and providing detailed information about our auto freight services. As a Tele performer, you will be an essential part of our operations, ensuring client satisfaction and efficient management of freight logistics.

Responsibilities:
- Communicate with clients via phone, email, and live chat to provide information about our services, take bookings, and resolve issues.
- Coordinate and manage the scheduling and dispatching of auto transports.
- Track shipments and provide clients with timely updates.
- Maintain detailed records of client interactions, transactions, and freight movements.
- Assist in generating sales leads and contribute to promotional activities.
- Ensure compliance with company policies and industry regulations.

Requirements:
- Proven experience in customer service or a similar role, preferably in logistics or freight brokerage.
- Excellent communication skills, both verbal and written.
- Strong organizational skills and the ability to handle multiple tasks simultaneously.
- Proficient in using computer systems and software, including CRM platforms.
- Ability to work independently and as part of a remote team.
- High school diploma or equivalent; further education or certification in logistics is a plus.

Job Type:
- Full-time, remote

Salary:
- Competitive salary plus performance-based incentives

Benefits:
- Flexible work hours
- Work from home opportunities
- Continued professional development

How to Apply:
Interested candidates should submit their resume along with a cover letter explaining why they are a good fit for this position to Upgrade to see actual info