Technical Support Engineer (VoIP Systems)

*HIRING*

We are currently seeking a skilled Technical Support Engineer (VoIP Systems) to join our team and you might be the one we're seeking!

Responsibilities:
-Provide advanced technical support for VoIP systems, focusing on integration and troubleshooting.
-Collaborate with clients to understand integration requirements and resolve issues effectively.
-Develop and maintain scripts using Python and PHP to automate tasks and streamline processes.
-Troubleshoot Linux-based systems to identify and resolve software and configuration issues.
-Document support procedures and create technical documentation for clients and internal teams.
-Stay updated on industry trends and advancements to enhance technical expertise and support services.

Qualifications:
-Proven experience in technical support roles, with a focus on VoIP systems integration.
-Strong proficiency in Python and PHP scripting languages.
-Solid understanding of Linux operating systems and command-line interfaces.
-Excellent communication skills and the ability to work effectively with clients and internal teams.
-Experience working on US Central Time preferred.
-Strong problem-solving skills and attention to detail.

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