Product Manager

Responsibilities:

- Provide product training & onboarding for new business customers.
- Provide advanced training for partner product brands to existing customers.
- Prepare and schedule virtual training sessions.
- Structure presentations to fit the customer’s needs and circumstances.
- Create and produce user guides & web training modules.
- Serve as an SME (Subject Matter Expert) on assigned partner brand products and services.
- Work closely with Sales teams to ensure customer training needs are met.
- Support initiatives to improve training delivery & develop local operating processes.
- Perform miscellaneous job-related duties as assigned.

Requirements and Skills:

- Demonstrable Customer Service experience or relative customer-facing experience. Software training experience is a bonus.
- Strong interpersonal skills & the ability to interact effectively with senior management.
- Ability to communicate complex concepts with clarity & enthusiasm.
- Exceptional planning & organization skills.
- Ability to adapt product training to suit customer needs, lead initiatives & drive process improvements.
- Able to successfully present training processes and product features to the target audience.
- Able to convey information (written & verbal) effectively and efficiently.

If you have all the skills above, you'll be the right match for us and you can start ASAP.


To apply, please send your CV to Upgrade to see actual info to see actual info with the following details:

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