Technical Customer Service Support

About Bayside Golf

At Bayside Golf, we pride ourselves on delivering exceptional customer service and technical support. As a dynamic Home Golf Simulator company with a strong growth trajectory, we are eager to welcome a skilled Customer Service Specialist who shares our passion for golf simulation. This full-time role is perfect for someone who has firsthand experience in golf, technology, and is looking for significant career development opportunities.

Code Word:

To ensure you have read this advertisement thoroughly, please include the code word "Batman" in your application via the Google Form linked below.

Job Description:
-Provide outstanding customer service, responding to inquiries via phone and email, ensuring all customer enquiries are dealt -with accurately and promptly
-Support customers through the quote -to-order process, using your in-depth product knowledge to give customers a valuable and seamless experience.
-Provide technical assistance to customers setting up golf simulators, requiring an adept understanding of both the technology and how it all works together.
-Perform administrative duties and manage ad-hoc requests from the team

Desirable Qualifications:
-Excellent remote technical support skills, especially in setting up and troubleshooting golf simulators.
-A strong interest in playing and watching golf, with a solid understanding of the sport’s rules, equipment, and trends
-Ability to study and learn product knowledge to a high standard
-Proven track record as a Customer Service Specialist or Virtual Assistant, preferably with some experience in the golf industry.

Compensation:
-The position offers a monthly salary of $1,200 USD with performance-based bonuses.


How to Apply:
-Complete the application form - Upgrade to see actual info.
-Remember to include the code word "Batman" in your application.
-Only Shortlisted candidates will be contacted for a Zoom interview.