Data Entry Travel Industry / Technical Assistance / CRM / No coding skills required

About Us:
We are an innovative and expanding company offering unique travel experiences. Our brands, Destination Heroes and Cuba Buddy, are synonymous with tailor-made trips and unforgettable adventures. We are seeking a dedicated and versatile professional to assist in the development, implementation, and maintenance of our travel planning tools.

Main Responsibilities:

Data Management: Responsible for data entry and updating databases with relevant travel information. Extensive use of CRM systems like HubSpot, Pipedrive, and Zoho for customer management and interactions.
Problem Solving: Proactively identify technical issues and independently find solutions.
Process Optimization: Suggest and implement improvements to increase the efficiency and user-friendliness of the tools.
Collaboration: Work closely with the team to ensure the tools meet the needs of both customers and the business.
Qualifications and Skills:

Technical Proficiency: Strong technical foundation with the ability to quickly learn new tools, especially CRM software.
Problem-Solving Skills: Excellent problem-solving ability and independence in work.
Organizational Skills: Ability to manage multiple tasks simultaneously and set priorities.
Communication Skills: Excellent verbal and written communication skills.
Language Skills: Proficiency in English; additional languages are an advantage.
Experience: Previous experience in database management, software development, or in a technical support role is preferred.
No coding skills required.
We Offer:

The opportunity to be part of a growing and dynamic team.
The flexibility to work remotely.
Development opportunities and the chance to play a leading role in shaping the future of the company.
A supportive and motivating work environment.
Numerous opportunities for internal growth within the team.
Application Process:

Applicants should submit their application along with relevant work samples and/or case studies demonstrating their ability to solve technical problems and work with similar tools.
MANDATORY CASE STUDY:
Objective: Develop a mini prototype or propose a detailed plan for a travel planning tool feature that could significantly enhance the user experience. This feature should address a common travel planning challenge, such as itinerary optimization, accommodation selection based on preferences, or efficient transportation options between destinations.

Submission: Applicants should prepare a presentation or document detailing their proposed feature, including any mock-ups or prototypes if created. This should be submitted as part of the application process.

Attention! Applicants without the case study will not be considered.

Please ensure to include the code "11111" in your application.