Systems Savvy Experienced Community and Comms Lead for an established UK Business Training Company

Hi, thanks for checking out our job posting!

*WHY YOU’LL LOVE WORKING WITH US…*

When you start working with us, you will feel welcomed, supported and valued.

You will be encouraged to develop yourself professionally and contribute to improving our business processes. Your responsibilities will grow once you find your feet, and your work will become more rewarding and interesting. When you show yourself to be a great teaUpgrade to see actual infomber, you’ll be promoted to a position worthy of your abilities.

We employ remote staff worldwide who run and manage every aspect of our business. If you want to join our established and growing team, we welcome you to apply and show us what you can do.


*THE ROLE WE ARE HIRING FOR*

Key Responsibilities:

• Client Communications:
- Manage and respond to incoming inquiries
- Develop and maintain our AI-driven knowledge base
- Streamline our comms management system

• Paid Community Support and Engagement:
- Help to develop and grow our new community platform on Circle.so
- Proactively increase engagement through regular posting
- Focus on delivering exceptional client experience
- Resolve issues through both text and verbal responses

If you love systems, automation and technology but still value the human touch and are excited to take on the challenge of leading our client support and community management, we can’t wait to hear from you.


*THE IMPORTANCE OF THIS ROLE*

As the Client Support and Communications Lead, you’ll play a pivotal role in enhancing our client experience by managing our coaching client’s inquiries, community posts, email communications, and social media messaging interactions.


*WHY WE’RE A GREAT PLACE TO WORK*

We are one of the UK's leading Business Systems Training companies and are proud to host the global top 3% Systemise Your Success Podcast.

The business was founded in 2017 by Dr Steve Day, a serial entrepreneur and former hospital doctor with degrees in both Computing and Medicine.

Steve believes in a world in which every human
embodies and honours their authentic self
lives with presence, purpose and trust
and proliferates joy, prosperity and freedom

In 2015, Steve felt trapped working in the hospital on someone else’s agenda. With his first child on the way, he quit medicine and emigrated to Sweden to give his family a better quality of life.

Running a remote business was challenging, and with the unexpected death of his father (and business partner), he spent most of his time travelling to the UK to manage his business.

The guilt of neglecting his family drove him to develop sophisticated systems to remove him from the day-to-day operations and give him true time and location freedom - we now call this the Business Autopilot Blueprint.

Systems and Outsourcing Limited was founded to share Steve’s methodologies with the world and allow business owners to be successful AND enjoy a rich and meaningful life outside of work and provide meaningful, fun, and lasting careers for their staff.

Steve is passionate about systems, apps, AI, and automation and is obsessed with his client’s success. He strives to provide a truly remarkable client experience and knows the only way to do this is to work with an amazing team that loves what they do- this is where you come in!


*THE VALUES WE STAND BY*

We recruit, serve and are held accountable for our values.

We Are Open and Real.
- We nurture trust in our team and clients.
- We do what we say we’ll do.

We Believe in Systems
- We systemise everything.
- We iteratively improve.

We Reflect Our Client’s Success
- We actively share our best practices.
- We are obsessed with our client’s results.

We Poke the Box
- We make solutions, not problems.
- We take risks and own our mistakes.

We are a Team
- We share knowledge and responsibilities.
- We look out for each other.

We Develop Ourselves
- We seek and act on feedback.
- We strive to be the best we can be.


*PAY AND HOURS*

- The starting rate for this role will be between PhpUpgrade to see actual infoThis position is available ASAP
- This is a long-term position
- Provisional Schedule (negotiable): Monday to Friday, 8 hours per day, earliest end time 2 pm UK
- You will be available for at least: 40 hours per week
- We will pay you weekly
- You will get paid time off for vacations and sick leave

Why Join Us:
- End of year ‘13 month’ bonus
- Competitive performance-related salary
- Collaborative, friendly and supportive team
- Genuine career growth, training and development opportunities.


*NOW THE IMPORTANT PART - HOW YOU CAN APPLY*

If this role sounds perfect for you, we’d love to hear from you!

Please click this link to complete a short application form to get started. I can’t wait to hear from you! Here’s the link:Upgrade to see actual info

We’ll respond to you within 2 working days of closing the job applications. You don’t need to send your CV/Resume or cover letter at this time, but we’ll request this if necessary.

Diana Franz George
Systems and Outsourcing Ltd.